Refund Policy

RETURNS POLICY

We do not offer refunds or exchanges for opened products due to hygiene concerns. However, we do offer replacements purely on a case-by-case basis and it is always our endeavor to help our customers to the best of our ability as the case may be. The genuine cases of damage, leakage, missing product(s), wrong delivery of product(s) will be taken into consideration.

The customer shall bring the same to our notice within 7 working days from the date of receiving the product(s).

All claims for shortages or damages must be reported to customer service at vedaantorganic@gmail.com  on the day of delivery.

CANCELLATION POLICY

Orders once placed through www.vedaantorganic.com cannot be cancelled and no refunds will be made once an order has been successfully placed through www.vedaantorganic.com

If you have any questions regarding these Terms and Conditions, please email us at vedaantorganic@gmail.com
Worldwide Copyright © Vedaant Organic (brand owners of Vedaant Organic). All worldwide rights reserved.
  • Reliable Music

    Adipiscing diam donec adipiscing tristique risus nec feugiat in sit amet sit amet justo

  • Soft Rhythm

    Ultrices mi tempus imperdiet nulla malesuada pellentesque elit.Aliquam faucibus massa purusets

banner

banner

  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager

What is organic skincare, and why is it important?

Organic skincare refers to products made from natural ingredients grown without synthetic pesticides or fertilizers. It's important because it minimizes exposure to harmful chemicals, supports sustainable agriculture, and promotes healthier skin.

Are Vedaant Organic products cruelty-free?

Yes, all Vedaant Organic products are cruelty-free. We do not test on animals and are committed to ethical practices throughout our production process.

Do your products contain any harmful chemicals?

No, our products are free from harmful chemicals such as parabens, sulphates, phthalates, salt and artificial fragrances. We prioritize natural and organic ingredients to ensure the safety and efficacy of our skincare range.

Are Vedaant Organic products suitable for all skin types?

Yes, our products are formulated to be gentle and suitable for all skin types, including sensitive skin. However, it's always recommended to perform a patch test before using any new skincare product, especially if you have specific skin concerns.

How should I store Vedaant Organic products?

We recommend storing our products in a cool, dry place away from direct sunlight to maintain their efficacy. It's also essential to keep the lids tightly closed to prevent contamination.

What is your return policy?

We offer a hassle-free return policy within 2 days of purchase if you're not completely satisfied with your order. Please refer to our return policy for detailed instructions on how to initiate a return or exchange.

Do you offer customised & occasion-based gift hamper orders?

Yes, we offer customisation of gift hampers basis occasions and events at special rates. Please contact our customer care team through “Contact us “or WhatsApp us your requirement for more information on pricing and minimum order quantities.

How can I track my order?

You can track your order by logging into your account on our website and accessing the "Order History" section. Alternatively, you will receive a tracking number via email once your order has been shipped, which you can use to track the status of your delivery.

What is the shelf life of Vedaant Organic products?

Our products typically have a shelf life of 12-24 months, depending on the specific formulation. The manufacturing date can be found on the product packaging or label.

Are your packaging materials eco-friendly?

Yes, we are committed to sustainability, and our packaging materials are eco-friendly and recyclable whenever possible. We strive to minimize our environmental impact and support sustainable practices throughout our supply chain.

Are Vedaant Organic products homemade?

Yes, some of our products are lovingly handmade in small batches to ensure freshness and quality. Our homemade products are crafted with care using natural and organic ingredients to provide you with effective and nourishing skincare solutions.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for an additional fee. During the checkout process, you will have the option to add gift wrapping to your order and include a personalized message for the recipient.

Can I modify or cancel my order after it has been placed?

We strive to process orders as quickly as possible. If you need to modify or cancel your order, please contact our customer service team immediately. We will do our best to accommodate your request, but please note that orders cannot be modified or cancelled once they have been shipped.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can select your preferred payment option during the checkout process.

Are your products suitable for children or pregnant women?

While our products are formulated with natural and gentle ingredients, we recommend consulting with a healthcare professional before using them on children or during pregnancy to ensure safety and suitability.

How can I contact your customer service team for further assistance?

You can contact our customer service team via email at vedaantorganic@gmail.com or by phone at 9810912326. Our dedicated team is available to assist you with any questions, concerns, or feedback you may have.